8:45- 9:45 a.m. Tuesday May 14 | Music City Center; Room 101
In this forward-thinking education session, we dive into how evolving customer expectations and the customer journey are being transformed with data. You’ll learn how harnessing data at every touchpoint not only enables a seamless and frictionless customer journey but allows you to position your car wash for the future.
Todd Davy, SR VP of Sales, DRB®
Having joined DRB in 1996 as a field trainer. Todd has held multiple positions over the past 25 years including in R&D, Operations and Technical Support Management. Now as SR VP of sales, he leads at team of industry efforts focused on helping operators in car wash and the larger car care industry get the most out of their investments.
Alison Amira, Director of Strategic Product Management, DRB
Ali is a dynamic force behind the groundbreaking solutions at DRB. With an innate understanding of technology and a sharp eye for market opportunities, Ali has played a pivotal role in guiding product teams, ensuring the delivery of high-impact solutions that resonate across diverse customer segments.
Dave Kuchenski, VP of Strategic Product Management, DRB
With a technology-focused track record spanning over 15 years, Dave is a seasoned expert in steering product strategy, fostering innovation and championing cross-functional collaboration. Dave is a leader with a keen eye for aligning with customer needs, staying ahead of market trends and achieving ambitious business objectives.
Patrick Mulcahy, VP of Engineering, DRB
Patrick has more than 20 years of experience leading cloud transformations and building global engineering teams. He drives DRB’s technology strategy, delivering the product roadmap and innovation. He is instrumental in maintaining and enhancing DRB’s position as the leader in the car wash technology space.
10:15-11:15 a.m. Tuesday May 14 | Location: Music City Center; Room 101
In this education session, we take on a comprehensive exploration of today’s diverse retail customers. Examine the changing landscape of memberships, loyalty programs and traditional-based retail models to learn valuable insights to help you effectively engage your retail customers, drive sales and create a lasting customer experience.
In this panel discussion, Todd Davy and Alison Amira will be joined by industry leaders:
Tara Baugher, Co-Founder and Marketing & Operations Consultant, Marketing Toolkit
With five years in the car wash industry, Tara is the former VP of Operations & Marketing at Rainforest Car Wash. She is now a Marketing & Operations Consultant at Marketing Toolkit where she continues to drive success through strategic initiatives, customer-centric approaches and innovation. Tara is an active Leadership Worth Following board member, passionately emphasizing knowledge-sharing and industry advancement.
Tyler Slaughter, CEO, COO & Partner, Camel Express Car Wash
Tyler stumbled into the car wash business in 2006 after the school of hard knocks kicked him out. He found his passion in washing cars and supporting others' growth around him. In addition to his leadership at Camel, he is the Co-Owner of TalkCarWash, Board Member of Leadership Worth Following and Partner of Bubbles Express Car Wash He enjoys making memories traveling with his family and supporting his fellow team members in their growth journeys!
Ali Yusufaly, Principal Owner, Elite Express Car Wash
Ali Yusufaly's journey in the car wash industry began with his family's car wash business in 1986. After studying at UC Davis and gaining digital advertising experience at Yahoo, Ali returned home in 2007 to revolutionize the family business with modern marketing techniques. With a focus on digital innovation and customer satisfaction, he has expanded the family business to operate three successful car washes in Southern California. Beyond business, Ali is dedicated to community involvement and philanthropy.