Rapid Response

DRB Tunnel Solutions Rapid Response Annual Support

Rapid Response Annual Support provides assistance with the operations of SiteWatch® and TunnelWatch® systems and helps to quickly resolve any issues that may interfere with the productive running of your car wash or lube shop.

  • Dedicated technical support coverage
  • Emergency support 24/7 365 days a year
  • Fast response time
  • Unlimited telephone and email support
  • Access to loaner/swap equipment (with signed RMA agreement)
  • StatWatch® access
  • IndustryWatch® access

Software and hardware technical support for your technical issues is available 24×7, 365 days a year. We have a 70+ member team dedicated to your technical and system needs. We are here to assure that you receive the maximum value from your SiteWatch and TunnelWatch systems.