Seeking Experience

March 2015

Quality and price are certainly important factors in attracting customers, but businesses that want to lock in loyalty must also focus on the buying experience. The divergent paths of Starbucks and McDonald’s illustrate this point. What does this mean for your car wash?

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Why Convert Your Best Customers?

When introducing a monthly pass program, your best customers will join and spend less. Here’s why that is not such a bad thing.

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Vehicle Profile Detection™

Using sonar to profile vehicles to the inch, Vehicle Profile Detection saves energy and chemicals as well as delivers a better service by automatically and precisely detecting and adjusting for pickup truck beds.

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Bob Yund

Yund's Busy Bee Carwash

Challenge: To use pay stations at a 25 year old full service car wash. Busy Bee Car Wash owner, Bob Yund, has the solution.

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Brandon Jordan

The idea of awarding an 8th wash free to VIP customers is nothing new, but this exterior site has used some high-tech tools to give this time-honored promotion a new spin.