Knowledge Library
In depth, proven, expert resources. We offer the broadest resource base in the industry.
Why Customers Quit
Why do customers quit a monthly pass program? If you’ve been running an unlimited monthly...
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Wash-o-nomics: A Collection of Car Wash-Related Economic Studies
DRB Systems presented the results of several studies at the 2010 ICA convention. Download the...
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The Numbers Guy Looks at Costs and Benefits of Using a Grace Period on Monthly Passes
SiteWatch® Automatic Recharge Module® What are the financial benefits and costs of using a grace...
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The Numbers Guy Looks at Credit Card Usage
"I never paid with a credit card at Brad's before. But now I charge my...
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31-Day Unlimited Pass
What is the gap between purchases of a one-month unlimited wash pass? Click to...
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Prepay Next Wash
Will customers prepay a second wash if given a discount? Click to download the...
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The Numbers Guy Looks at Credit Cards Rejected when Using Local Approval Mode
SiteWatch® Xpress Card Clearing® What are the financial benefits and costs of Local Approval Mode?...
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Impact of Credit Cards on Car Wash Sales
Do customers buying a carwash spend more when they use a credit card? Click...
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XCC Speed Analysis
No one likes to wait in line. How Xpress Card Clearing (XCC) can make your...
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Visit Frequency Analysis
Customers don’t visit as often as you think. Click to download the pdf white...
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Gift Card and Ticket Book Life-Cycle
What is the life-cycle of a gift card or wash ticket book? Click to...
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XCC Local Approval Mode
How do you clear credit cards when you lose your Internet connection? Click to...
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ARM – Do Unlimited Pass Customers Downgrade?
Do unlimited pass customers ever downgrade their wash? Click to download the pdf white...
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ARM – Cross-Over By Distance
When a consumer buys an unlimited wash pass, what is the likelihood of them using...
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The Numbers Guy Looks at the Automatic Recharge Module®
Pass Customers Average 1.85 Monthly Visits At This Full-Service The Quick Overview This full-service site...
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The Numbers Guy Looks at the Daily Retry Feature in SiteWatch® ARM
Over 72% of monthly pass customer credit cards that were declined on the first try...
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ARM – Daily Retry Feature Analysis
How the “Daily Retry” feature of ARM® brought in $7,278 of additional revenue in one...
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Giving Away Free Washes To Gain Customers
Giving away free washes can help you gain new customers...is it worth it? Click...
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ARM – The Case for ARM
If you are already selling 31-day passes, what can ARM® do for you? Click...
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Making the move to monthly unlimited plans
Are you thinking of adopting or growing an unlimited monthly car wash plan program? You’re...
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The Numbers Guy Looks at Processing Expired Credit Cards
Can Your Monthly Pass Program Benefit from Processing Expired Credit Cards? [embed]https://youtu.be/HI3bXys70_0[/embed] If...
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ARM – Frequency Analysis
ARM® helps one operator increase business 15% in a down economy. Click to download...
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The Numbers Guy Looks at Converting Your Best Customers to a Monthly Plan
SiteWatch® Automatic Recharge Module® Will you lose money by converting your best customers to a...
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The Numbers Guy Looks at the Likelihood of Rejoining a Monthly Pass Program after Involuntarily Getting Kicked Out
SiteWatch® Automatic Recharge Module® When someone involuntarily gets kicked out of a monthly pass program,...
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