Car Wash Industry Resources
Our blog posts, whitepapers, webinars and more provide the information you need to help your car wash business achieve long-term success and growth. Browse our library of resources.
Giving Away Free Washes To Gain Customers
Giving away free washes can help you gain new customers...is it worth it? Click...
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Making the move to monthly unlimited plans
Are you thinking of adopting or growing an unlimited monthly car wash plan program? You’re...
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How to Keep Online Customer Complaints From Tarnishing your Wash’s Reputation
It never fails. You could provide the perfect wash to hundreds of customers, but that...
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In-Bay Automatic vs. Express Exterior: How to Choose the Right Business Model
When deciding to dive into the car wash industry, there are many business models you...
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Hybrid-Cloud POS Driving the Car Wash of the Future
Technology is constantly changing the way we do things, from how we watch TV to...
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Why Customers Quit
Why do customers quit a monthly pass program? If you’ve been running an unlimited monthly...
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4 Pillars of Car Wash Safety and Profitability
“Safety first.” You've heard it a million times: From your mom, from your kindergarten teacher...
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Meeting the Needs of the Changing Car Wash Consumer
It’s no longer enough to deliver a quality wash at a great price with exceptional...
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Impact of Credit Cards on Car Wash Sales
Do customers buying a carwash spend more when they use a credit card? Click...
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ARM – Frequency Analysis
ARM® helps one operator increase business 15% in a down economy. Click to download...
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Wash More Cars, Make More Money
There are a number of ways you can improve your car wash’s bottom line. You...
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Numbers Gang Report: The Impact of a Retry Period for Declined Unlimited Plan Member Credit Cards
No matter what you do, you are going to have some membership attrition each month...
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8 Things to Know Before You Launch Your Car Wash Business
If you’re brand new to the car wash industry, you’re in for a fun ride…and...
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XCC Local Approval Mode
How do you clear credit cards when you lose your Internet connection? Click to...
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4 Ways to Maximize Your Car Wash’s Labor
One of the best things about the express exterior car wash model is that it...
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Expert Insights Webinar: Must-Have Tools to Supercharge Car Wash Volume and Revenue
In the inaugural webinar in our Expert Insights series, DRB Senior VP of Sales Todd...
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Is Your Car Wash Pay Station an Easy Target for Theft?
When you think about pay station security at your car wash, the first thought that...
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DataBytes 12 – December 2020
The final DataBytes video of 2020 is now available! In this episode, Suds Creative™ President...
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XCC Speed Analysis
No one likes to wait in line. How Xpress Card Clearing (XCC) can make your...
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DataBytes 11 – November 2020
Suds Creative™ is back with another DataBytes episode! This time Jason and Chris show some...
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Finding the ROI in Car Wash Tunnel Anti-Collision Solutions
Safety is an important part of running a successful business, but it doesn’t always...
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The Numbers Guy Looks at Credit Card Usage
"I never paid with a credit card at Brad's before. But now I charge my...
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DataBytes 10 – October 2020
The Suds Creative crew is back with a new DataBytes episode. See how the industry...
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Should I Invest in the Car Wash Industry?
As you consider diving into a new industry, you want to know that you’ll get...
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What Your Point-of-Sale Data is Trying to Tell You: A Deep Dive Into Reporting
In the Expert Insights webinar "What Your Point-of-Sale Data is Trying to Tell You: A...
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Preparing For The Successful Sale of Your Car Wash Business
If you’re hoping to sell your car wash business in the next few years, the...
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4 Seasons of Car Wash Marketing
Each season of the year provides different opportunities for car wash operators to deploy creative...
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The Numbers Guy Looks at Converting Your Best Customers to a Monthly Plan
SiteWatch® Automatic Recharge Module® Will you lose money by converting your best customers to a...
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ARM – Do Unlimited Pass Customers Downgrade?
Do unlimited pass customers ever downgrade their wash? Click to download the pdf white...
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4 Things I Wish I Knew Before Opening My First Car Wash
Except for the select few who grew up in the business, every car washer was...
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The Hidden Costs of In-Tunnel Collisions
When it comes to in-tunnel collisions, damage claims are just the tip of the proverbial...
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Expert Insights – FuelUp™: Revamp Your Car Wash Marketing Strategy to Boost C-Store Revenue
If you’re looking to boost your convenience store growth, check out this Expert Insights webinar:...
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Maximizing Your Monthly Unlimited Car Wash Plan
The unlimited wash plan is no longer a new concept. Rather, it has become an...
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Preparing for Your Car Wash’s Busy Season
Whether it’s the winter in the north or bug season in the south, there tend...
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Rapid Recapture: Winning Back Lost Unlimited Members (And Then Some)
This blog post is based on a webinar I presented as part of DRB's Here...
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The Numbers Guy Looks at Costs and Benefits of Using a Grace Period on Monthly Passes
SiteWatch® Automatic Recharge Module® What are the financial benefits and costs of using a grace...
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The Numbers Guy Looks at the Automatic Recharge Module®
Pass Customers Average 1.85 Monthly Visits At This Full-Service The Quick Overview This full-service site...
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Gift Card and Ticket Book Life-Cycle
What is the life-cycle of a gift card or wash ticket book? Click to...
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The Numbers Guy Looks at Processing Expired Credit Cards
Can Your Monthly Pass Program Benefit from Processing Expired Credit Cards? [embed]https://youtu.be/HI3bXys70_0[/embed] If...
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The Numbers Guy Looks at Credit Cards Rejected when Using Local Approval Mode
SiteWatch® Xpress Card Clearing® What are the financial benefits and costs of Local Approval Mode?...
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WashCast Podcast Episdode 1: Bill Martin
The inaugural episode of WashCast, a podcast by Suds Creative, Jason Baumgartner and Chris Moriarity...
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How to Fight Bogus Damage Claims at Your Car Wash
One of the most infuriating and challenging aspects of running a car wash is dealing...
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Visit Frequency Analysis
Customers don’t visit as often as you think. Click to download the pdf white...
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ARM – The Case for ARM
If you are already selling 31-day passes, what can ARM® do for you? Click...
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DataBytes 13 – March 2021
It's been a wild year for the car wash industry, and once again, Jason Baumgartner...
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Preventing Employee Theft at Your Car Wash
We’ve talked before about the risk of break-ins at car washes and how to prevent...
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The Numbers Guy Looks at the Likelihood of Rejoining a Monthly Pass Program after Involuntarily Getting Kicked Out
SiteWatch® Automatic Recharge Module® When someone involuntarily gets kicked out of a monthly pass program,...
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The Numbers Guy Examines the Impact of Unlimited Wash Plans During a Pandemic
The coronavirus pandemic has affected nearly every business in the United States (and beyond) in...
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31-Day Unlimited Pass
What is the gap between purchases of a one-month unlimited wash pass? Click to...
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Comparing Car Wash Tunnel Anti-Collision Systems
As we all know, if you’re washing a decent volume of cars, it’s not a...
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Should You Convert Your IBA to a Mini Tunnel?
It’s no secret that there has been a noticeable shift in the industry toward express...
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Set Your Car Wash Apart with An Amazing Customer Experience
In this industry, there are plenty of ways to grab customers’ attention: LED lights, themed...
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The Customer Isn’t Always Right: Navigating In-Tunnel Collisions Caused By Driver Error
If you had to guess, what would you say is the most dangerous thing in...
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ARM – Daily Retry Feature Analysis
How the “Daily Retry” feature of ARM® brought in $7,278 of additional revenue in one...
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ARM – Cross-Over By Distance
When a consumer buys an unlimited wash pass, what is the likelihood of them using...
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The Car Wash POS: The Most Important Decision You’ll Make For Your New Business
Out of all the decisions you need to make for your new car wash, a...
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Expert Insights Webinar: New Car Wash Investors Start Here!
Whether you are just vetting the car wash industry for possible investment or you’ve already...
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Prepay Next Wash
Will customers prepay a second wash if given a discount? Click to download the...
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Drive More Traffic to Your Car Wash with a Stellar Web Presence
This blog post is based on a webinar I presented as part of DRB’s Here to...
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To Catch a Collision: The Social & Financial Cost of a Connected Consumer
Nick was just a guy who wanted a clean truck. Nick took his 2014 Silverado...
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The Complete Guide to Running a Thriving Car Wash During a Pandemic
As the coronavirus pandemic marches on, there’s little doubt that what seemed to be a...
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