Car Wash Industry Resources
Our blog posts, whitepapers, webinars and more provide the information you need to help your car wash business achieve long-term success and growth. Browse our library of resources.
ARM – The Case for ARM
If you are already selling 31-day passes, what can ARM® do for you? Click...
Read More
How to Keep Online Customer Complaints From Tarnishing your Wash’s Reputation
It never fails. You could provide the perfect wash to hundreds of customers, but that...
Read More
Expert Insights Webinar: Must-Have Tools to Supercharge Car Wash Volume and Revenue
In the inaugural webinar in our Expert Insights series, DRB Senior VP of Sales Todd...
Read More
The Hidden Costs of In-Tunnel Collisions
When it comes to in-tunnel collisions, damage claims are just the tip of the proverbial...
Read More
WashCast Podcast Episdode 1: Bill Martin
The inaugural episode of WashCast, a podcast by Suds Creative, Jason Baumgartner and Chris Moriarity...
Read More
Drive More Traffic to Your Car Wash with a Stellar Web Presence
This blog post is based on a webinar I presented as part of DRB’s Here to...
Read More
To Catch a Collision: The Social & Financial Cost of a Connected Consumer
Nick was just a guy who wanted a clean truck. Nick took his 2014 Silverado...
Read More
Wash More Cars, Make More Money
There are a number of ways you can improve your car wash’s bottom line. You...
Read More
Visit Frequency Analysis
Customers don’t visit as often as you think. Click to download the pdf white...
Read More
4 Ways to Maximize Your Car Wash’s Labor
One of the best things about the express exterior car wash model is that it...
Read More
The Customer Isn’t Always Right: Navigating In-Tunnel Collisions Caused By Driver Error
If you had to guess, what would you say is the most dangerous thing in...
Read More
4 Pillars of Car Wash Safety and Profitability
“Safety first.” You've heard it a million times: From your mom, from your kindergarten teacher...
Read More
What Your Point-of-Sale Data is Trying to Tell You: A Deep Dive Into Reporting
In the Expert Insights webinar "What Your Point-of-Sale Data is Trying to Tell You: A...
Read More
Making the move to monthly unlimited plans
Are you thinking of adopting or growing an unlimited monthly car wash plan program? You’re...
Read More
Is Your Car Wash Pay Station an Easy Target for Theft?
When you think about pay station security at your car wash, the first thought that...
Read More
31-Day Unlimited Pass
What is the gap between purchases of a one-month unlimited wash pass? Click to...
Read More
ARM – Daily Retry Feature Analysis
How the “Daily Retry” feature of ARM® brought in $7,278 of additional revenue in one...
Read More
Gift Card and Ticket Book Life-Cycle
What is the life-cycle of a gift card or wash ticket book? Click to...
Read More
ARM – Cross-Over By Distance
When a consumer buys an unlimited wash pass, what is the likelihood of them using...
Read More
The Numbers Guy Looks at Credit Card Usage
"I never paid with a credit card at Brad's before. But now I charge my...
Read More
Impact of Credit Cards on Car Wash Sales
Do customers buying a carwash spend more when they use a credit card? Click...
Read More
Comparing Car Wash Tunnel Anti-Collision Systems
As we all know, if you’re washing a decent volume of cars, it’s not a...
Read More
The Numbers Guy Looks at Costs and Benefits of Using a Grace Period on Monthly Passes
SiteWatch® Automatic Recharge Module® What are the financial benefits and costs of using a grace...
Read More
Preparing For The Successful Sale of Your Car Wash Business
If you’re hoping to sell your car wash business in the next few years, the...
Read More
Finding the ROI in Car Wash Tunnel Anti-Collision Solutions
Safety is an important part of running a successful business, but it doesn’t always...
Read More
Preventing Employee Theft at Your Car Wash
We’ve talked before about the risk of break-ins at car washes and how to prevent...
Read More
The Numbers Guy Looks at Credit Cards Rejected when Using Local Approval Mode
SiteWatch® Xpress Card Clearing® What are the financial benefits and costs of Local Approval Mode?...
Read More
Why Customers Quit
Why do customers quit a monthly pass program? If you’ve been running an unlimited monthly...
Read More
XCC Local Approval Mode
How do you clear credit cards when you lose your Internet connection? Click to...
Read More
Giving Away Free Washes To Gain Customers
Giving away free washes can help you gain new customers...is it worth it? Click...
Read More
The Numbers Guy Looks at the Daily Retry Feature in SiteWatch® ARM
Over 72% of monthly pass customer credit cards that were declined on the first try...
Read More
ARM – Do Unlimited Pass Customers Downgrade?
Do unlimited pass customers ever downgrade their wash? Click to download the pdf white...
Read More
Set Your Car Wash Apart with An Amazing Customer Experience
In this industry, there are plenty of ways to grab customers’ attention: LED lights, themed...
Read More
Maximizing Your Monthly Unlimited Car Wash Plan
The unlimited wash plan is no longer a new concept. Rather, it has become an...
Read More
The Numbers Guy Looks at the Automatic Recharge Module®
Pass Customers Average 1.85 Monthly Visits At This Full-Service The Quick Overview This full-service site...
Read More
Rapid Recapture: Winning Back Lost Unlimited Members (And Then Some)
This blog post is based on a webinar I presented as part of DRB's Here...
Read More
8 Things to Know Before You Launch Your Car Wash Business
If you’re brand new to the car wash industry, you’re in for a fun ride…and...
Read More
The Numbers Guy Looks at Processing Expired Credit Cards
Can Your Monthly Pass Program Benefit from Processing Expired Credit Cards? [embed]https://youtu.be/HI3bXys70_0[/embed] If...
Read More
The Complete Guide to Running a Thriving Car Wash During a Pandemic
As the coronavirus pandemic marches on, there’s little doubt that what seemed to be a...
Read More
How to Fight Bogus Damage Claims at Your Car Wash
One of the most infuriating and challenging aspects of running a car wash is dealing...
Read More
The Numbers Guy Looks at the Likelihood of Rejoining a Monthly Pass Program after Involuntarily Getting Kicked Out
SiteWatch® Automatic Recharge Module® When someone involuntarily gets kicked out of a monthly pass program,...
Read More
Prepay Next Wash
Will customers prepay a second wash if given a discount? Click to download the...
Read More
4 Things I Wish I Knew Before Opening My First Car Wash
Except for the select few who grew up in the business, every car washer was...
Read More
Preparing for Your Car Wash’s Busy Season
Whether it’s the winter in the north or bug season in the south, there tend...
Read More
Should You Convert Your IBA to a Mini Tunnel?
It’s no secret that there has been a noticeable shift in the industry toward express...
Read More
The Numbers Guy Examines the Impact of Unlimited Wash Plans During a Pandemic
The coronavirus pandemic has affected nearly every business in the United States (and beyond) in...
Read More
ARM – Frequency Analysis
ARM® helps one operator increase business 15% in a down economy. Click to download...
Read More
XCC Speed Analysis
No one likes to wait in line. How Xpress Card Clearing (XCC) can make your...
Read More
4 Seasons of Car Wash Marketing
Each season of the year provides different opportunities for car wash operators to deploy creative...
Read More
The Numbers Guy Looks at Converting Your Best Customers to a Monthly Plan
SiteWatch® Automatic Recharge Module® Will you lose money by converting your best customers to a...
Read More
