Customer Training Library

These videos provide a quick reference to some of the most common functions performed on SiteWatch®. If you can’t find the information you’re looking for here, please contact our Knowledge Center.

For in-depth, hands-on training, register for DRB University.

Product Overviews

DRB Products

Introduction to SiteWatch

Site Manager Introduction

Parts of the Screen Terminal

ARM Reports

Tips and How-To’s

Starting & Stopping Computers

Changing Thermal Paper

Changing XPT Paper

Contacting Knowledge Center

Saving Time with ARM

Creating a Terminal Button

Timeclock & Security Roles

Entering Sales

Correcting Sales

Selling ARM Plans

Customer Maintenance

Managing Prepaid Codes

SiteWatch Accountability

NoPileups Customer Training

Introduction & Reports

Using the Live View & Remote

Addressing NoPileups Stops

Blocking Stops

Cleaning Cameras

Troubleshooting, Testing & Smart Exit