Why Customers Quit

Why do customers quit a monthly pass program?

If you’ve been running an unlimited monthly pass program for any length of time, you probably already have a good idea why customers quit your program. However, if you are new to monthly passes or are considering adding them to your customer loyalty offerings, you’ll want to know what to expect.


Click to download the pdf white paper: ARM-WhyCustomersQuit



Harold Guthrie

Harold Guthrie, denizen of the digital world, is DRB's Numbers Guy. A graduate of the University of Akron with a degree in mathematics, Harold toiled for IBM before he came to our company in 1994. A consummate numbers guy, he has conducted numerous engineering studies on a wide variety of SiteWatch products. When it comes to figuring out the meaning of figures, Harold is clearly our number one choice. Connect with Harold on LinkedIn.

Posted in White Paper