In A Flash
Support Team Helps First Class Car Center
Get Up And Running After Lightning Strike
Sunny skies, warm temperatures, beautiful Gulf Coast beaches, Ft.
Myers, Florida has a lot to recommend it as a place to live or visit. However,
along with all of these wonderful attributes, this city of roughly 50,000
also has another feature that sometimes makes life interesting – it’s
in the heart of the “lightning belt.”
“I love this area, it has so many great things going for it, but
we do get more than our share of electrical storms,” said Dan Strauss,
owner of First Class Car Center. “Lightning strikes are not uncommon
here.”
Strauss knows whereof he speaks. His bustling full-service carwash/multi-profit
center has been struck by lightning twice since it opened in 2000. This
experience has left him with a deep respect for the power of Mother Nature
-- and an appreciation for the lightning-quick responsiveness of the DRB
Systems support team.
“Our first lightning strike occurred at night,” he recalled. “When
we tried to open the next morning, we discovered that our circuit boards
were fried. The support team diagnosed the problem quickly, and had replacement
boards delivered to us the next day, so we could get back up and running
fast.”
The DRB Systems support team also installed surge protectors at
First Class Car Center. These devices helped minimize damage in May 2004,
when
lightning struck there again, scoring a direct hit on the carwash tunnel. “We
had some things go out on us, but we were able to continue running our
business without interruption,” said Strauss.
Looking back on the lighting strike incidents, Strauss has nothing
but praise for the DRB Systems Support Team. “We’ve
been very satisfied with their ability and dedication,” he said. “They
took care of us quickly, courteously, and professionally. We rely a great
deal on
CarWatch®, especially as a control tool; it’s absolutely critical
to the efficient operation of our business. Based on our experience, I
can say that the performance of the support team is consistent with the
high quality of the CarWatch System.”
