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1. Full Service
- Allston Car Wash, Allston, MA
Tracking license plates cuts losses due to "drive offs" (pdf)
- Bubbles Hand Car Wash, Houston, TX (chain)
Focusing sales goals boosts volume by $2 per vehicle (pdf)
- Buff-N-Glo Carwash, Buffalo, MN
Carwash Attracts 350 More New Customers A Month with SiteWatch
- Madison Car Wash, Montgomery, AL
Targeted marketing increases percentage of extra service customers three-fold (pdf)
- Palm Valley Auto Wash, Litchfield Park, AZ
Hand-held terminal helps process customers three times faster (pdf)
- Ramon Canyon 100% Hand Wash, Cathedral City, CA
Allowing family members to "share" club memberships, increases traffic 14% (pdf)
- South City Carwash, San Francisco, CA
Frequent washer card program increases repeat business (pdf)
- Southland Auto Wash, Grand Rapids, MI (chain)
Customers spend 36% more per visit when they pay with credit cards (pdf)
- Speedy Car Wash, Panama City, FL
Frequency discounts increase repeat business despite hike in wash price (pdf)
- Super Star Carwash, Phoenix, AZ
Viewing Customer Histories With SiteWatch Portable Touchscreen Terminal Personalizes Sales, Helps Double Prepaid Volume
- Anonymous Car Wash (chain)
DRB Systems saves chain $1,068 by controlling transactions (pdf)
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2. Exterior-Only
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3. Flex-Service
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4. Multi-Profit Centers
- Bob & Kay's Auto Wash, Kalamazoo, MI (chain)
Prepaid cards increase volume at car wash and retail fuel pumps. (pdf)
- Buff-N-Glo Carwash, Buffalo, MN
Carwash Attracts 350 More New Customers A Month with SiteWatch.
- Country Clean Car Wash, Hartville, OH
Cross promotions sell car washes to quick lube customers. (pdf)
- Delta Sonic Car Washes, Buffalo, NY (chain)
Running the same loyalty promotion at 19 locations with SiteWatch. (pdf)
- Huntington Beach Car Wash, Huntington Beach, CA (chain)
Using prepaid cards to cross-market different profit centers. (pdf)
- Peterson Soft Cloth Wash, Staunton, VA (chain)
Timing mailers more than doubles redemption rate. (pdf)
- Regal Car Wash, Phoenix, AZ (chain)
Computer data helps fine tune chain's wash menu. (pdf)
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5. Quick Lubes
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6. Loyalty Promotions
- Delta Sonic Car Washes, Buffalo, NY (chain)
Running the same loyalty promotion at 19 locations with SiteWatch. (pdf)
- Golden Nozzle, Springfield, MA (chain)
Loyalty programs increase volume, even in "depressed" market. (pdf)
- Johnson Car Wash, Wayne, MI
Loyalty promotions help wash compete with deep discounters. (pdf)
- Madison Car Wash, Montgomery, AL
Targeted marketing increases percentage of extra service customers three-fold. (pdf)
- Ramon Canyon 100% Hand Wash, Cathedral City, CA
Allowing family members to "share" club memberships, increases traffic 14%. (pdf)
- South City Car Wash, San Francisco, CA
Frequent washer card program increases repeat business. (pdf)
- Speedy Car Wash, Panama City, FL
Frequency discounts increase repeat business, despite hike in wash price. (pdf)
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7. Prepaid Sales
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8. Increasing Step Up Sales
- Bubbles Hand Car Wash, Houston, TX (chain)
Focusing sales goals boosts sales by $2 per vehicle (pdf)
- Drive and Shine, Elkhart, IN (chain)
Clearing credit cards faster provides more time to sell customers (pdf)
- Huntington Beach Car Wash, Huntington Beach, CA (chain)
Prepaid cardholders spend over $1 more per visit at multi-profit center (pdf)
- Madison Car Wash, Montgomery, AL
Targeted marketing increases percentage of extra service customers three-fold (pdf)
- Palm Valley Auto Wash, Litchfield Park, AZ
Greeters are more effective at upselling with Portable Touchscreen Terminal (pdf)
- Southland Auto Wash, Grand Rapids, MI (chain)
Customers spend 36% more per visit when they pay with credit cards (pdf)
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9. Portable Touchscreen Terminal
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10. Instant Card Clearing
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