Frequently Asked Questions

Frequently Asked Questions About Our Products and Services:

• SiteWatch® Xpress Card Clearing® (XCC)

  A safe and secure way to clear credit cards in less than two seconds, saving your customers time and encouraging them to charge purchases. This in turn is likely to increase your dollars per vehicle, since customers tend to spend more when they pay with credit cards.

• SiteWatch® Loyalty Promotion Module (LPM)

  A powerful, yet flexible, marketing tool that automatically tracks customer visits and purchase histories so you can make informed selling suggestions and run promotions that reward loyalty while encouraging repeat business. 

• SiteWatch® Wash Code At Gas Pump (WashCAP)

  The module that lets you sell and control washes from outside fuel pumps, whether the service station is owned by you or a third party. 

• DRB Systems Support

  Frequently asked support questions can be found here.

• SiteWatch® Xpress Pay Terminal® (XPT)

  The self-pay station that works as a powerful marketing tool at express exteriors, stand-alone bays and as an express lane at full-service sites.

• Using The SiteWatch® Xpress Pay Terminal® (XPT) To Process Full-Service Customers

  Having full-service customers pay for their washes at the XPT tightens your level of control and lowers labor costs by eliminating employee cash handling and allowing you to do away with the cashier position.