With the success his namesake empire has enjoyed, who’s to argue? You can make your customers feel good at your carwash (and build your bottom line), by enhancing their experience with SiteWatch® FastPass® and ARM.

Make Customers Feel Good About Your Carwash!


Impress Customers With Quicker Transactions

FastPass

Everyone likes to feel special, so your customers will appreciate the feeling that comes from zipping through your express lane with SiteWatch FastPass. Your customers will be “wowed” every time they drive up to your SiteWatch Xpress Pay Station and have the FastPass sticker on their windshield read wirelessly to complete their transactions in under 3 seconds, without even having to roll down their windows! SiteWatch ARM will renew your customers’ FastPass account by automatically billing their credit cards, with no fuss or bother on their part.

Less Waiting, Fewer Drive-Aways

Shorter Lines For All

When customers use FastPass and ARM, it not only saves time for them, but also for everyone who visits your carwash. FastPass transactions take under 3 seconds to complete. This means a quicker purchase experience for the FastPass user -- and less time waiting in line for the customer behind that person. As more of your customers use FastPass, your lines will move faster and faster, which means everyone will spend less time waiting (even if they aren’t a pass user), and fewer potential customers will drive away because the line looks “too long” or “slow” at your carwash.

More Convenience and Control For Customers

Worry Free Experience

Since ARM automatically renews FastPass accounts by billing credit cards every month, your customers won’t have to worry about remembering to pay for their passes. They also won’t have to be concerned about having enough cash on hand for a purchase when they visit your carwash. Questions like, “Do I have enough money for the carwash and supermarket without stopping at the ATM?” will become moot -- and customer convenience will increase as a result. Your customers will also be free from concerns about dealing with a salesperson when they don’t want to, since they’ll be able to complete their transaction without even coming to a full stop.

How does SiteWatch FastPass Work With ARM?

  • Your customer provides you with a credit card, and this information is automatically entered into the SiteWatch Automatic Recharge Module (ARM) by swiping their credit card This is the credit card information that will be used to renew the customer’s pass every month. You can enter the customer’s name and contact information into ARM, or you can simply track pass plan membership by credit card.
  • A small FastPass Tag is placed on customer’s windshield (see photo). This tag protects against the pass being shared by different vehicles.
  • When the customer pulls up to your Xpress Pay Terminal® self-pay station, the tag is activated by wireless radio signals and the transaction is authorized. The entire process takes under three seconds.
  • The customer pulls up to your tunnel to receive the wash.
  • After one month, SiteWatch ARM will renew the customer’s membership in your pass plan by automatically billing his or her credit card. ARM will continue to renew the membership every month automatically until the customer drops out of the plan. This automatic renewal can take place on the anniversary date of the customer joining your pass plan or at the first of every month.

The Tools You’ll Need To Enhance Your Customer’s Experience

XPT FastPass Tags & Transponder ARM Logo

The SiteWatch Xpress Pay Terminal® (XPT)

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FastPass Wireless Acceptance System

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Automatic Recharge Module (ARM)

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A powerful, but flexible and user-friendly self-pay station offering the flexibility of both a touchscreen and ATM-style interface, along with the marketing power of a built-in barcode reader. The XPT accepts prepaid cards with no transaction fees. Other features include Instant Credit Card clearing, and Replication Logic so promotions can be run across multiple sites. Uses Radio Frequency Identification (RFID) to identify vehicles as they approach the XPT, so transactions can be completed without even requiring drivers to roll down their windows. Works with prepaid or monthly pass plans. The same vehicle windshield tags can be used for multiple promotions. Provides carwashes with a consistent “weather resistant” revenue stream by automatically billing customer credit cards to renew monthly pass plans. Supports a variety of plans from unlimited washes to plans that restrict customers to a specific number of washes. Works with the SiteWatch XPT to identify vehicles by FastPass Tag. Also works with the hand-held Portable Touchscreen Terminal to identify pass holders by license plate, vehicle barcode sticker or club card.

Learn More About How We Can Help Make Your Customers Happy.
Visit Our Website, www.drbsystems.com, click here to contact us,
or call us toll free at 1-800-336-6338