SiteWatch® From DRB Systems Has The Tools To Help You Reach This Tech-Savvy Generation of “Millennials”

The SiteWatch Xpress Pay Terminal® bridges the "digital divide" by appealing to young customers who grew up with digital technology and are accustomed to conducting their daily business through ATMs and self-checkout lanes.

The new generation of "Millennial” carwash customers has grown up entirely in the Internet age. They expect access to technology that will save them time, provide them with greater choices and put them in control of their transactions. They also expect technology to be fast, reliable and user-friendly.

SiteWatch Makes Millennials (And Other Customers Who Value High-Tech Convenience) Feel Right At Home At Your Carwash.

Here’s How:

1. The SiteWatch Xpress Pay Terminal® (XPT) puts them in control of their transactions – Most Millennials rarely deal with a bank teller or a supermarket cashier. They’re accustomed to controlling their transactions with automated technology such as ATMs and self-pay kiosks. The SiteWatch XPT appeals to this generation by allowing them to complete transactions on their own.
2. SiteWatch Website Connect™ lets them buy from your website – This is the first generation to grow up with the Internet. They expect to buy anything they want on line, including a carwash. You can meet this expectation by using SiteWatch Website Connect to sell prepaid cards, monthly passes, FastPass tags and even individual carwashes directly to customers from your website.
3. The XPT provides them with an intuitive interface – Having grown up surrounded by technology, Millennials expect the devices they use to be user-friendly. The intuitive user-interface and flexible audio/visual capabilities of the XPT meet the expectations of even the most tech-savvy customers.
4. Our FastPass® Wireless Acceptance System shortens their transaction time – Growing up in a world where everything is instantly available on the Internet, Millennials have little patience with waiting in line. They even feel more time-pressured than their parents. In one survey, 45% of them said they don’t have time to eat at home compared to 22% of Baby Boomers. FastPass appeals to busy customers by completing transactions in less than three seconds.
5. Our Loyalty Promotion Module strengthens their bond to your carwash – Unlike their parents, Millennials have never shopped in a world where computer-based loyalty programs and club plans weren’t available. They expect these incentives to be part of any transaction. SiteWatch makes it easy for you to offer a variety of loyalty promotions through your XPT.

Millennial Thinking Is Just A State Of Mind!

All of your customers, regardless of their age, are relying more and more on technology to make their everyday purchases simpler and more convenient.

SiteWatch helps you serve these customers faster and better, enhance their experience at your carwash and lock in their loyalty for years to come.