You don't have to be out of touch, just because you're out of sight– not when SiteWatch® can send you Alerts and Bulletins like these:

The SiteWatch Cash Register System from DRB Systems lets you know what's going on at your wash by providing instant warnings when potential problems arise, plus regular updates on key statistics. A standard feature on the new SiteWatch 2006 version, Alerts and Bulletins sends password protected messages to you anywhere in the world via

  • Cell phone
  • Alphanumeric pager
  • E-mail to a PC
  • Alert to any terminal on the SiteWatch system (including the SiteWatch Portable Touchscreen Terminal)

You can have SiteWatch send you Alerts and Bulletins anytime, or only during specific days or hours of the day. SiteWatch can send messages to different peripherals at different times. For example, alerts can be sent to your cell phone during the day and e-mail address at night. Specific types of messages can also be sent to different managers on a need-to-know basis.

 

MAINTAIN TIGHT CONTROL WHEN YOU'RE AWAY

SiteWatch will give you tighter control over your carwash by sending System Alerts that keep you informed about human errors and oversights. Here are some examples:

  • Open Transactions -- SiteWatch will let you know when transactions have been started by your cashier, but not cashed out within a predetermined time frame, a situation that can indicate a problem or irregularity at your site.

  • Too Much Cash In Drawer -- You can receive an alert from SiteWatch when the amount of cash in a drawer exceeds predetermined limits, indicating that a cash drop has not been made. This cash drop warning applies to Portable Touchscreen Terminals as well as fixed position cash registers.

  • Credit Card Clearing Interruption -- Our system will let you know when the connection to your Internet card clearing system is down.

  • Sales & Labor -- SiteWatch can send you an hourly bulletin with your key sales and labor stats. This information can be sent during key hours that you configure.

 

SELF-PAY STATION MANAGEMENT

If you have an Xpress Pay Terminal® (XPT), the Alerts feature in SiteWatch will keep you informed about potential problems such as:

  • The terminal is out of receipt paper.
  • There is no change or tokens in the terminal.
  • The bill stacker is full.
  • An incorrect wash code is entered into the terminal three times.
  • The "help button" on the terminal has been pushed indicating a customer service issue.

BULLETINS KEEP YOU INFORMED

Aside from sending you Alerts about special situations at your carwash, SiteWatch will also provide you with regular “live” updates on key sales and labor stats through its “Bulletins” feature.You can use this feature to receive any statistic from your SiteWatch System, so you remain well informed about your carwash's performance when you're away.

SiteWatch bulletins offer you a great deal of flexibility, so you can receive information in the way that best meets your individual needs. For example, bulletins can be sent for your entire business or by individual profit center (or group of profit centers). You can arrange to have bulletins sent to you at all times; only when you're business is open; or only when you're washing vehicles.

Bulletins can be sent to different devices, like cell phones, pagers or PCs. In all cases bulletins will be sent in a format that conforms to the peripheral. Zero stat lines are always suppressed, making the Bulletins easier to read. Plus, a special tabbed format version of Bulletins can be used for easy integration into existing computer programs.

Having this Bulletin information at your fingertips will help you manage your work crew more effectively, and increase dollars per vehicle.If you would like to have a SiteWatch Alert and Bulletin sent to your computer, click here. Learn more by contacting DRB Systems at 1-800-336-6338 or via e-mail at info@drbsystems.com.