XPT® Transaction Flow
Custom Screens from DRB Systems make the transaction process flow more smoothly for your customers to enhance their level of satisfaction and increase step up sales.
Custom screens on the SiteWatch® Xpress Pay Terminal® present wash options and payment prompts in a concise, logical and user-friendly fashion that’s simple for customers to follow.
Make it easy for customers to follow your sales message, easy to upgrade their purchases, and easy to complete their transactions with custom screens on your SiteWatch Xpress Pay Terminal (XPT®). Study after study has shown that “ease of use” is one of the most important factors in determining how consumers rate their experience at self-pay stations. Your customers will appreciate how simple it is to navigate through the sales process using our fast and convenient XPT screens.
The custom screens on the SiteWatch XPT are easily configured to present different transaction flows for selling individual washes, prepaid cards, monthly pass plans, and more. In most cases, step-up and add-on options are presented to the customer on the screen without interrupting the smooth, customer-friendly flow of the transaction.
As the examples below illustrate, screens can be customized based on a variety of factors, including your business model (full service or exterior), the customer’s identity (loyalty club members and pass holders), and the traffic volume at your wash at the time of the transaction.