40 Reasons to Use Xpress Card Clearing
Clears credit cards in less than two seconds to save time and encourage electronic payment, which results in higher ticket sales, greater customer satisfaction and fewer cash control issues.
The following is a list of "Scooby Snacks", or features that are provided by Xpress Card Clearing (XCC). These are items that sometimes may seem obvious, or might also be more obscure, but they are features that help make XCC so great.
- Integrated with SiteWatch®.
- No double entry into a separate terminal.
- Accurate entry of credit card transaction into SiteWatch. No need to re-enter the sale amount.
- Nightly automatic reconciliation / comparison to transaction list on Mercury’s server. This double checks to be sure that all credit card transactions are properly processed.
- Super fast processing. One study showed that 88.6% (about 7 out of 8) transactions cleared in less than 2 seconds, and 97.7% were cleared in less than 3 seconds.
- Local Approval Mode. When your internet connection is down, you can keep taking credit cards and your cashier or auto-cashier won’t even notice.
- Automatically invoked when you lose the connection.
- Sales are sent for processing when the connection is restored.
- You can specify that larger sale amounts require a voice approval for further protection.
- For extended internet outages, you can limit your exposure further by specifying a total dollar amount of credit cards that can be locally approved.
- Reports help you reconcile payments “processed” on a day different from the sale date.
- When in Local Approval Mode, the total sales “cached” is shown at the cashier terminals.
- Print a receipt for the customer’s signature for all transactions, or only when the transaction is over an amount that you specify. This speeds up the smaller sale, and protects you with the larger sale.
- PA-DSS certified software helps protect your customers’ financial information.
- The General Sales Report lists sales by credit card type.
- Accepts MasterCard, Visa, Discover, Diner’s Club and American Express credit and debit cards.
- Accepts PIN-debit cards.
- Takes credit cards at the carwash cashier, detail cashier, lube cashier, auto-cashier (Xpress Pay Terminals), portable terminal, and on your website.
- Credit card sales can be corrected at headquarters.
- With proper employee security that you specify, refunds can be made even if the customer’s credit card is not present.
- Credit card usage encourages higher spending. Studies in the carwash industry show this can range from 12% to 36% higher.
- Joining a monthly payment plan using the Automatic Recharge Module® is as simple as swiping the credit card.
- Changing a customer’s credit card is as simple as swiping the new credit card. The system will verify it is a valid credit card before allowing the change.
- If you don’t have a name in SiteWatch for a customer that joins an ARM® plan, the name from the credit card is extracted and used. You can then use that name to search for that customer in SiteWatch.
- Coupled with the “daily retry” feature of the Automatic Recharge Module, more customers can be retained in your monthly plans.
- Past transactions can be found in SiteWatch based on the first five and last four digits of the customer’s credit card number.
- Online credit card reporting is available from Mercury’s web site.
- Low rates are pre-negotiated with Mercury using DRB Systems’ buying power.
- Comprehensive technical support is provided by DRB Systems, with a very high percentage of calls answered in 3 minutes or less.
- For multi-site organizations, all financial and sales information is available at headquarters, just as if you were sitting at the site.
- Credit cards are processed by Mercury Payment Systems, winner of the 2010 Gold Award in Payment Processing by the Retail Solutions Providers Association. Mercury is also one of the fastest growing payment processors and is one of the top 5 non-bank merchant acquirers in the country.
- Mercury Payment Systems provides free 24/7 support.
- When voice approval is required, the terminal shows the numbers to call for the credit card companies.
- For monthly pass customers, their credit card on file can be used to charge additional purchases at the auto-cashier without them having to pull the credit card out of their wallet.
- The direct communications to Mercury are built directly into SiteWatch. There is no additional software running on the system to increase failures or require management on your part.
- Updates to XCC are included in the updates to SiteWatch.
- A transaction started at one terminal can be paid for at another terminal. For example, you might enter sales items at a lube terminal that are paid for using a credit card at the wash cashier terminal.
- Credit card sales paid for at one terminal can be reviewed and corrected – with proper security, of course – at another terminal.
- Payment for sales can be split between a credit card and cash, check, house account, gift card, or another credit card. This is useful when a company credit card is used for a basic wash, and the customer wants to pay for an upgrade themselves.
- If a customer’s credit card is declined, it is easy for them to pay using another credit card…simply swipe the other credit card.
- Managers, with proper security, can override voice approval requests and local approval limits, to keep lines moving on your busy days.
- Credit card sales are automatically deposited to your bank account, reducing cash control issues for you.
- If one credit card track is bad, the other track can sometimes be used to keep your credit card fees low.
- To keep your credit card rates low, DRB Systems does not receive any residuals from Mercury.
- Rates are lower for organizations that process more than $60K per month.
- Rates are even lower for organizations that process more than $150K per month.


