Secret to Success...

December 2013

From Starbucks to McDonald’s, top marketers are offering “hidden choices” that aren’t on their in-store menus. Can this strategy attract new customers to your car wash?

more >

How Likely Are Customers to Rejoin?

A small percentage of monthly pass customers are lost each month. But when someone involuntarily gets kicked out of a monthly pass program, how likely are they to rejoin?

more >

Outdoor Touchscreen Terminal

Designed to withstand extreme conditions, this rugged touchscreen delivers the reliability you need when used at or near your tunnel entrance.

more >

Dave McGlynn

Carriage Auto Wash

Challenge: Learn how Cleveland car wash trendsetter, Carriage Auto Wash, enhanced customer service and increased monthly pass retention with CarPics® Vehicle Manager.

more >

Judy Dunn

Change is never easy, especially if you've been successful at doing something one way for 30 years and then have to alter your course.